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Services and Programs

Acquisitions

The faculty is encouraged to recommend purchases which will contribute to the growth of the library collection. The Acquisitions Unit maintains a systematic procedure for purchasing all monographic materials, periodicals, newspapers, and microforms. All book orders are sent to publishers or book jobbers.

Interlibrary Loan (ILL)

The library is a member of Lyrasis, a regional membership organization of libraries, and has access to other regional networks through cooperative library activities with OCLC, Inc. (Online Computer Library Center). These alliances give users access to more than 75,000 libraries of all types in 112 countries and territories for interlibrary loans. Additional periodical resources can be accessed from University Microfilms, Inc. (UMI) Article Clearinghouse.

What items are borrowed?
Items not owned by the Miller F. Whittaker Library are borrowed from other participating OCLC libraries and periodical sources. These include but are not limited to:

  • Theses
  • Dissertations
  • Books
  • Journal articles
  • Microforms
Who can utilize the ILL services?
  • Students
  • Faculty
  • Staff
  • Community users

How long will it take?
It takes as long as 3-5 working days to initiate, receive, process, and disseminate an interlibrary loan item to a user for in-state borrowing. Out-of-state borrowing takes 5-15 working days.

Notification of arrival
The library cannot guarantee an exact date for receipt of materials. When your requests are received, processed, and ready for circulation, the ILL staff will notify you by phone/e-mail. If you cannot be reached by phone a written notification will be sent.

Renewals
Some interlibrary loan items can be renewed. You may call in to renew or come in person.

How much will it cost?
The cost for an interlibrary loan can range from $0.00 - $36.00+. This depends upon the policies of the lending library. Express, same day, and special delivery services are more expensive. For example, the amount of $36.00+ is the cost of the a soft-back copy of a thesis or dissertation from UMI which includes rush delivery. The cost for an article can range from $0.00-$24.00. This includes UMI's cost for a rush request and fax.

Community Higher Education Council
Students, faculty, and staff at South Carolina State University, Claflin University, and Orangeburg-Calhoun Technical College, have access to library holdings from each others collections. As part of the Alliance 2020 project, agreements have been formalized to allow access to borrow books and journals in these libraries. In each library, photocopies may be made for a small charge; however, borrowing privileges vary among institutions.

Distance Education Students
SCSU students can submit an Interlibrary Loan request for information they locate from other sources to the librarian at the University Center of Greenville. She will send this information on an ILL form to the Interlibrary Loan Unit at SC State University. If the material(s) cannot be supplied from the Whittaker Library, the loan request will be submitted online to libraries across the country. If the request(s) can be filled, the item(s) will be sent to the librarian at the Greenville University Center. If they cannot be supplied, the librarian at the Center will be notified.

ILL restrictions will apply to students using the Center as to other participating ILL libraries regarding the loan of certain materials from the Whittaker Library to include: 1) restrictions on reference materials (i.e. will provide photocopy); 2) loan of current dissertations (i.e., must be at least ten years old); and 3) the in-house use of some microfilm.  

For further information see the distance education brochure (Bridging the Distance Between You and Information Service).

PASCAL Delivers:
PASCAL Delivers is South Carolina's virtual academic library.  It enables students and faculty at SC's institutions of higher learning to request books from any academic library in the state and receive those books at their home institution in just a few business days.  To submit a PASCAL Delivers request, click on the PASCAL Delivers link above, search the PASCALCAT statewide online catalog system, click on "Request This Item" once you find the material you need, choose SC State University from the list of affiliated institutions and type in your name and SC State University id number.  If you receive an error message once you have completed this process, contact the Circulation Desk at 803-536-8645 to make sure your name and SC State id number are correctly in the Circulation system.

ILL Hours:
Monday - Friday 8:30 a.m. - 12.30 p.m. and 1:30 p.m. - 4:30 p.m.

ILL Request Form:

You may use the Electronic Request ILL Form to submit your request online.  Once your online request is submitted, you will receive a message confirming that it was received and is currently being processed.  You may also submit a Manual Request ILL Request Form by visiting the Reference and Information Center.  If you are requesting a book, remember to check the PASCALCat statewide online catalog system first.  Use either the Electronic ILL Request Form or the Manual ILL Form if you are requesting a journal article, government document, thesis, dissertation, or microfilm, or if the book you need is not in PASCALCat.

Reference Services

Reference Assistance
Reference assistance is provided by the staff at the Reference and Information Center to all library users including the general public. We are here to assist you in locating general information, books, journal articles, or other type of information.  However, please note that it is not the responsibility of the Reference Department to provide extensive research for faculty and staff.  We are here to provide you with necessary tools to conduct effective research on any given topic. Visit the Reference and Information Center or contact us at (803) 536-8640. 

Online Reference Assistance
Online search assistance through e-mail is provided for quick reference, factual information, or information concerning SC State University.  Extensive research questions cannot be handled through e-mail and instead require a visit to the library.  You will be notified if your question cannot be answered through the online service.


Other Services

Computers

Reference Area Computers
The computers in the Reference Area are available for use by all library patrons.  These computers provide Internet access, e-mail, the online catalog, and all the library's Web-based databases.  Students are asked to limit computer use to 1 hour.

Student Computer Lab
A student computer lab provides Internet access, e-mail, Microsoft Office Applications (Word, Publisher, Excel, PowerPoint, etc.), the online catalog, and all the library's Web-based databases. The lab is open during the regular library hours; however, the lab closes 15 minutes prior to the library closing.. 

  • All SCSU students will be required to sign-in (computer lab).
  • All students must have a USERNAME and PASSWORD.
  • A USERNAME and PASSWORD must be obtained from Moss Hall (First Floor Room 103).
  • Student I.D. and/ or a driver’s license will be required when using the computer lab. It will be returned upon exiting the lab.

South Carolina State University and the Miller F. Whittaker Library prohibit the display of materials that may be obscene, offensive, or harassing to others in a public area. These materials include:       

  • Pornography
  • Loud music
  • Racially offensive materials
  • Obsessive use of chat rooms

In addition, you are asked to adhere to the following:

  • No software may be installed and/or downloaded on South Carolina State University’s computers without consent of a library staff member.
  • Please jump drive if you wish to save or transport information.
  • Modification or destruction of library hardware, software or data including display and desktop configurations is forbidden.
  • The library reserves the right to impose a one hour time limit on the use of computers when others are waiting.
  • Any damages that are detected on the computers will be billed at your expense.
  • Please do not turn printer off or on.  If there is a problem, please notify the library staff.
  • No cell phone use

If we detect that you are participating in any of the above activities, you will be asked to leave the computer lab.  If you refuse to leave, campus police will be summoned.  In case of repeated offenses, the library staff reserves the right to terminate use of library materials and use of services.

Computer Policies:

Attention:  The general public has access to all library resources (print and electronic).  Computer access is available at the Reference Area and is limited to 2 hours per day.  A driver's license, or some form of picture id, and your signature are required.

Attention:
  Persons under the age of 15 are not allowed to use any computers in the library (No Exceptions).  This is in accordance with the following directives:

  • SC Code 20-7-10
  • SC Code 10-1-205
  • US Public Law 106-554
  • US 114 Stat. 2763A-336

Copies of these directives are available at the Reference & Information Desk.

Fax Machine
The library has a fax machine which can be used for sending and receiving moderate to large volumes of documents.

Fax Hours:
Monday - Friday 10:30 a.m. - 12.30 p.m. and 2:30 p.m. - 4:30 p.m.

Photocopying Services
Two coin-operated copying machines on the 1st floor of the photocopying room.  The cost is $.15 a page. Change may be obtained from our coin changer located in the photocopying room.

Restrooms
Public restrooms are located on the second, mezzanine (third floor), and the lower level of the library. These facilities are accessible to the physically challenged.

Seminar/Conference Rooms
Rooms for group or seminars are located on the first and second floors. Reservations must be made in advance by calling the Circulation desk at (803) 536-8645.

Study Rooms
The rooms designated for student/faculty study are located on the second and third floors.